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Continuing care operators – Appeals process

Operators may appeal a decision regarding an accommodation, continuing care home or continuing care service.

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Appeals process

Introduction

Operators or providers can appeal a decision made by Alberta Health regarding a supportive living accommodation, continuing care home, or home and community care.

In focus

Appeal a decision about your supportive living accommodation, continuing care home or home and community care.

How to appeal a decision made about your supportive living accommodation, continuing care home or home and community care.

Find out what happens before, during and after a supportive living accommodation licensing appeal hearing.

Contact

Appeals Secretariat

The Appeals Secretariat is a neutral government office that runs separately from the Continuing Care Licensing Office.

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed noon to 1 pm and statutory holidays)
Phone: 780-427-2709
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: [email protected]

Address:
2nd Floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta  T6H 5Z2

Continuing Care Licensing Office

Connect with the Continuing Care Licensing Office for general inquiries on licensing, inspection and monitoring:

Phone: 780-644-8428
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

Address:
Alberta Health
Attn: Continuing Care Licensing Office
PO Box 1360, Station Main
Edmonton, Alberta  T5J 2N3