Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.
Getting your payments
Payments are made via direct deposit. There are 2 ways to set it up:
- Prepare your own direct deposit forms:
- fill in and sign the Direct Deposit Registration form and
- write VOID on an unsigned cheque and attach it to the form, or
- print your online bank account information, including your name, branch number, bank number and account number, and attach it to the form
- provide the documents to an AISH worker
- fill in and sign the Direct Deposit Registration form and
- Get help from your bank:
- have your bank help fill in, stamp and sign the Direct Deposit Registration form
- sign the form
- provide the form to an AISH worker
- get a document from your bank that includes your name and banking information
If you are unable to set up direct deposit, contact an AISH worker.
Protecting your privacy
We do not share information about your AISH benefits with your bank. We only use this information to deposit funds directly into your account.
If you change your bank account
Contact an AISH worker as soon as possible.
If you do not have a bank account
You must have a bank account at a bank or credit union to set up direct deposit. Contact an AISH worker if you cannot open a bank account.
Monthly statement
You will get a statement from AISH after your deposit is made showing the date, amount of your deposit and a breakdown of the income you received. Your statement may also include important messages from AISH such as information about your benefits.
If you are eligible for a Health Benefits Card, it will be sent with your monthly statement.
Payment dates
The AISH payment date occurs on the first of the month. When the first of the month falls on a weekend or holiday, the payment date is the last business day of the previous month.
Find the AISH and Income Support payment dates. Payments are made at midnight on these dates.
Publication
Contact
Get information for AISH offices and other supports.