Notifications

Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.

Part of Income Support

AISH and Income Support payment dates

The monthly schedule for Assured Income for the Severely Handicapped and Income Support benefits payments.

Canada Post service disruption

A mail services contingency plan is in place to ensure critical government mail continues to be delivered as Canada Post resumes services.

Clients can pick up January cheques on Friday, December 20, from 8:15 am to 4:30 pm and on Monday, December 23, before 10 am at a local Alberta Supports Centre. Cheques not picked up will be couriered to clients.

Third party vendors from Edmonton and surrounding area, Calgary and surrounding area, Athabasca, Grande Prairie, Lethbridge and Red Deer, may pick up cheques at a local Alberta Supports Centre on December 20 and 23. Any cheques remaining on December 23, will be sent through Canada Post. Vendor cheques from all other communities will be placed in Canada Post mail on December 18. 

Vendors may call the temporary Vendor Cheque Line at 780-638-4547, or toll free at 1-855-415-0516. Hours of operation are 8:15 am to 4:30 pm, Monday to Friday. This line will not be operational over the holiday closure from Tuesday, December 24, 2024, to Wednesday, January 1, 2025.

To avoid any future payment delays, Albertans receiving benefits via cheque are encouraged to contact AISH or Income Support staff, or the Alberta Supports Contact Centre, to arrange for direct deposit.

Overview

The monthly payment for Assured Income for the Severely Handicapped (AISH) and Income Support (IS) occurs 4 business days before the first of the month.

Note: The payment for December 2024, was issued on November 26, 2024.

Table 1. Monthly payment schedule for 2025

Period of assistanceBenefit payment dateCalendar days between payments
2025
January12-20-2024
Friday
24 days
February01-28-2025
Tuesday
39 days
March02-25-2025
Tuesday
28 days
April03-26-2025
Wednesday
29 days
May04-25-2025
Friday
30 days
June05-27-2025
Tuesday
32 days
July06-25-2025
Wednesday
29 days
August07-28-2025
Monday
33 days
September08-26-2025
Tuesday
29 days
October09-24-2025
Wednesday
28 days
November10-28-2025
Tuesday
34 days
December11-25-2025
Tuesday
28 days

Direct deposit clients will receive their benefits on the payment dates. Due to the Canada Post strike, clients who receive benefits by mail will need to pick up their cheques at an Alberta Supports Centre. Cheques will be available on payment dates.

Sign up for direct deposit

  • Plan ahead and adjust the timing of your monthly bill payments, if needed.
  • Paper cheques are subject to standard delivery times by mail.
  • Sign up for direct deposit to get your benefits faster than by mail, or talk to your caseworker for assistance.

Contact

Call your caseworker or the Alberta Supports Contact Centre at 1-877-644-9992 (toll free in Alberta).