Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.
Canada Post service disruption
A mail services contingency plan is in place to ensure critical government mail continues to be delivered as Canada Post resumes services.
Clients can pick up January cheques on Friday, December 20, from 8:15 am to 4:30 pm and on Monday, December 23, before 10 am at a local Alberta Supports Centre. Cheques not picked up will be couriered to clients.
Third party vendors from Edmonton and surrounding area, Calgary and surrounding area, Athabasca, Grande Prairie, Lethbridge and Red Deer, may pick up cheques at a local Alberta Supports Centre on December 20 and 23. Any cheques remaining on December 23, will be sent through Canada Post. Vendor cheques from all other communities will be placed in Canada Post mail on December 18.
Vendors may call the temporary Vendor Cheque Line at 780-638-4547, or toll free at 1-855-415-0516. Hours of operation are 8:15 am to 4:30 pm, Monday to Friday. This line will not be operational over the holiday closure from Tuesday, December 24, 2024, to Wednesday, January 1, 2025.
To avoid any future payment delays, Albertans receiving benefits via cheque are encouraged to contact AISH or Income Support staff, or the Alberta Supports Contact Centre, to arrange for direct deposit.
Overview
Eligibility
- You have a medical condition that substantially limits your ability to earn a living.
- Your medical condition is likely to remain permanent.
- There is no medical treatment, therapy, rehabilitation or training available that will help improve your ability to earn a living.
- You are at least 18 years old and not eligible to receive an Old Age Security pension.
- You live in Alberta and are a Canadian citizen or permanent resident.
- You are not in a correctional facility or some mental health facilities such as Alberta Hospital Edmonton.
- You meet financial eligibility criteria.
Find out more about eligibility
What you may get
Depending on your situation, you may get:
- a monthly living allowance – money to pay for your living costs such as food, rent and utilities
- a monthly child benefit – money to assist you with raising your dependent children
- health benefits – assistance to cover health needs for you, your spouse or partner and your dependent children
- personal benefits – money over and above your monthly living allowance for specific needs such as a special diet or assistance in an emergency
Find out more about what you get
Application timeline
- AISH reviews applications in the order they are received.
- Applicants who are receiving end-of-life palliative care and/or have been diagnosed with a terminal illness are prioritized.
- Application processing times vary depending on the number of applications AISH receives from Albertans and how quickly we get all the financial and medical information we need for each person’s application.
Report suspected fraud
Report fraudulent behaviour or abuse of funds.