Choice Time

Employees can make changes to their benefits plan coverage during this annual enrolment period.

Graphic of a heart with a heart beat line going through it.

The 2024 Choice Time Open Enrolment period is now closed.

Note: this information is intended for Government of Alberta (GoA) employees.

Overview

The 2024 Choice Time open enrolment period is now closed.

The Choice Time open enrolment period occurs annually and offers eligible employees the opportunity to make changes to their MyCHOICE or 1stchoice benefit plan coverage. Benefit plan and Choice Time information is in the MyCHOICE and 1stchoice employee handbooks.

If you made changes to your benefits coverage during the 2024 Choice Time open enrolment period, you will be able to review your changes as follows:

  • Starting June 23, 2024, you will be able to see your changes in 1GX by viewing your Benefit Confirmation Statement.
  • Starting July 5, 2024, you will be able to verify your coverage and associated benefit premiums on your bi-weekly paycheque.

You will have until July 26, 2024 to verify your changes and report any errors to the GoA Time and Benefits Support Line at 780-644-8114 or by email at [email protected].

Instructions on how to verify your changes and review your paycheque are in the Choice Time Employee Report and Choice Time Open Enrolment Reference Guide documents, below:

Changes made during the 2024 Choice Time open enrolment period are effective June 23, 2024 (the first day of the pay period that includes July 1) and will be reflected on your July 5, 2024 pay cheque.

Employees are responsible to review their benefit changes after the open enrolment period has ended and report any errors to the GoA Time and Benefits Support Line no later than July 26, 2024 by either of these methods:

Phone: 780-644-8114
Email: [email protected] 

Change options

The following change options are available within the Choice Time open enrolment period.

Benefit planChoice Time change options
Dental Plan
  • Increase from Opt Out to Core coverage
  • Increase from Opt Out to Enhanced coverage
  • Increase from Core to Enhanced coverage
  • Decrease from Enhanced to Core coverage if one Choice Time has passed
  • Decrease from Core to Opt Out
Extended Medical Benefits Plan
  • Increase from Opt Out to Core coverage
  • Increase from Opt Out to Enhanced coverage
  • Increase from Core to Enhanced coverage
  • Decrease from Enhanced to Core coverage
  • Decrease from Core to Opt Out
Prescription Drug Plan
  • Increase from Opt Out to Core coverage
  • Increase from Opt Out to Enhanced coverage
  • Increase from Core to Enhanced coverage
  • Decrease from Enhanced to Core coverage
  • Decrease from Core to Opt Out
Dependent Life Insurance
  • Increase from Opt Out to Enrolled coverage
  • Decrease from Enrolled to Opt Out

Coverage changes

  • You can also change the coverage class from Single to Family or Family to Single during the Choice Time Open Enrolment period.
  • You can set up each benefit plan to align with your specific requirements:
    • Some benefits can be single coverage while others are family coverage. For example, you could have family Dental coverage and single Extended Medical and Prescription Drugs coverage.
    • Some benefits can be Core coverage while others are Enhanced coverage. For example, you could have Enhanced Prescription Drugs and Enhanced Dental and Core Extended Medical coverage.
  • You can only reduce your coverage one level during Choice Time. For example, you cannot reduce your coverage from Enhanced to Opted Out. You would only be able to reduce one level from Enhanced to Core coverage.

There is a locked-in period under the Enhanced Dental Plan, which means you must pass one Choice Time before you can decrease the coverage to Core.

Changing benefits outside of Choice Time

Benefits can only be changed:

  • during the Choice Time enrolment period
  • within 31 days of a recognized Life Event

For details about Life Events, see the employee handbook that is relevant to you:

Beneficiary changes

MyChoice plan

To update your Life Insurance Beneficiary, fill out the Designation of Beneficiary and mail the original form to:

Service Alberta and Red Tape Reduction
Client Services Operations
Pay and Benefits Administration
3rd Floor, John E Brownlee Building
10365 97 Street
Edmonton, Alberta  T5J 3W7

To update your Pension Beneficiary, see the Alberta Pension Services Corporation website and select ‘Forms and Information Sheets'. Send the completed form to the Alberta Pension Services Corporation.

1stchoice plan

To update your Life Insurance Beneficiary, fill out the Designation of Beneficiary and mail the original form to:

Service Alberta and Red Tape Reduction
Client Services Operations
Pay and Benefits Administration
3rd Floor, John E Brownlee Building
10365 97 Street
Edmonton, Alberta  T5J 3W7

To update your Pension Beneficiary, see the Alberta Pension Services Corporation website below that applies to you and select ‘Forms and Information Sheets’. Send the completed form to the Alberta Pension Services Corporation.

Make changes

How to make changes during open enrolment period

Step 1. Sign in to 1GX

1GX Sign in

If you cannot access 1GX, contact the Government of Alberta Time and Benefits Support Line.

Step 2. From your employee profile, navigate to the 'My Benefits' tab

  • Click on 'Go to Benefits'.
  • Navigate to the 'Open Enrolment' section.

Step 3. Review and change your benefits enrolment

If it is currently Choice Time you will be able to access a series of webpages that allow you to review and change your benefit plan coverage online.

Review the Choice Time Open Enrolment Reference Guide for more detailed instructions.

Troubleshooting

If you are away during the open enrolment period

You can make changes through 1GX on any computer with internet access, even if you are away.

If you cannot access 1GX, contact the Government of Alberta Time and Benefits Support Line.

If you accidentally enrolled in the wrong plan

You are able to edit your benefits multiple times throughout the open enrolment period, so if you have made a mistake or enrolled in the wrong plan, you can simply go back in and make a change through 1GX. Instructions on how to do this are included in the Choice Time Open Enrolment Reference Guide.

Once the open enrolment period has closed, you cannot make any further changes through 1GX. You must contact the Government of Alberta Time and Benefits Support Line within one pay period after the open enrolment period ends to make corrections to your benefit changes.

Contact

Connect with the Government of Alberta Time and Benefits Support Line:

Phone: 780-644-8114
Toll-free: 310-0000 before the phone number (in Alberta)
Email: [email protected]