Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time.
Canada Post service disruption
The Government of Alberta has a mail services contingency plan to ensure critical government mail continues to be delivered during the Canada Post strike action.
A plan is in place to ensure benefit cheques are distributed, including for Assured Income for Severely Handicapped (AISH), Income Support, Family Support for Children with Disabilities (FSCD), Office of Public Guardian and Trustee (OPGT), and Alberta Seniors Benefit (ASB).
Vendors may call the temporary Vendor Cheque Line at 587-545-6782 (dial 310-0000 first if outside of Edmonton).
To avoid any future payment delays, Albertans receiving benefits via cheque are encouraged to contact AISH or Income Support staff, or the Alberta Supports Contact Centre, to arrange for direct deposit.
Overview
The monthly payment for Assured Income for the Severely Handicapped (AISH) and Income Support (IS) occurs 4 business days before the first of the month.
| Month of assistance | Benefit payment date | Days between payments |
|---|---|---|
| 2024 | ||
| February | 02-01-2024 Thursday | 41 days |
| March | 02-26-2024 Monday | 24 days |
| April | 03-25-2024 Monday | 27 days |
| May | 04-25-2024 Thursday | 30 days |
| June | 05-28-2024 Tuesday | 32 days |
| July | 06-25-2024 Tuesday | 27 days |
| August | 07-26-2024 Friday | 30 days |
| September | 08-27-2024 Tuesday | 31 days |
| October | 09-24-2024 Tuesday | 27 days |
| November | 10-28-2024 Monday | 33 days |
| December | 11-26-2024 Tuesday | 28 days |
Direct deposit clients will receive their benefits on the payment dates. Clients who receive benefits by mail will get their cheque on the payment date or within 3 business days.
Sign up for direct deposit
- Plan ahead and adjust the timing of your monthly bill payments, if needed.
- Paper cheques are subject to standard delivery times by mail.
- Sign up for direct deposit to get your benefits faster than by mail, or talk to your caseworker for assistance.
Contact
Call your caseworker or the Alberta Supports Contact Centre at 1-877-644-9992 (toll free in Alberta).
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