Labour relations – Grievance arbitration

Adjudicative process used when there is disagreement within collective agreement or if one party violates the terms of the agreement.

Arbitration process

Grievance arbitration is used when employees and employers disagree over the interpretation of a provision in a collective agreement, or if there is an allegation by one party that the other has violated the terms of the agreement.

In this process, an impartial arbitrator renders a decision that is binding on both parties.

Step 1. Apply for arbitration

To apply for the appointment of an arbitrator or a nominee:

  1. Complete the Arbitrator Application Form.
  2. Submit form and grievance letter to jet.mediationservices@gov.ab.ca or by mail to the address on the form.

Step 2. Appoint an arbitrator

When parties involved in a grievance cannot agree on a single arbitrator or chairperson, Mediation Services will appoint one upon the request of either side. Mediation Services appoints arbitrators from a selected Grievance Arbitration Roster.

If a party fails or neglects to appoint a member of an arbitration board, the other party may request the Director of Mediation Services to appoint a person on their behalf.

Arbitration fees

The government does not regulate arbitrator fees. Costs associated with the grievance arbitration process are shared equally by the parties.

Grievance arbitration roster

Approved list of arbitrators for appointment by Mediation Services.

Contact

Connect with Mediation Services:
Email: jet.mediationservices@gov.ab.ca