Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.
Supports for Ukrainians
For information about emergency supports for Ukrainians fleeing the crisis in Ukraine, call the Alberta Supports Contact Centre at 1-877-644-9992, or in Edmonton 780-644-9992.
Find out more about supports for Ukrainians
Підтримка для українців
Для отримання інформації про фінансову підтримку в надзвичайних ситуаціях для українців, що рятуються від кризи в Україні, будь ласка, телефонуйте до контактного центру підтримки в Альберті (Alberta Supports Contact Centre) за номером 1-877-644-9992, або в Едмонтоні 780-644-9992.
Apply for Income Support
Before you start your application
Include the following documents with your application:
- identification for you and your spouse or partner and any dependents
- 2 bank statements for 60 days prior to the date of application
- direct deposit information
- medical letter – if you cannot work for medical reasons
Apply online
Income Support staff are here to assist you. Abusive and aggressive behaviour will not be tolerated and may result in the termination of your application.
If you need an interpreter to complete your application, or are having difficulty completing the online application, contact Alberta Supports for assistance.
If you are unable to apply online and require in-person services, contact your local Alberta Supports Centre to make an appointment.
The Income Support application process can take up to 2 weeks.
Note: Emergency financial assistance can be addressed in as little as 2 days and can help with basic needs like shelter, food, clothing and transportation.
Forms
Contact
Contact your caseworker for all related Income Support questions.
If you do not know how to reach your caseworker, contact your local Alberta Supports Centre.
Alberta Supports Contact Centre
Connect with the main Alberta Supports Contact Centre:
Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: [email protected]
24-hour Emergency Income Support Contact Centre
Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.
Hours: 24/7
Toll free: 1-866-644-5135
Email: [email protected]
You can now apply online to the Income Support Contact Centre to receive emergency food benefits via Interac e-Transfer. Once you have provided the required information, you will be asked to call the Income Support Contact Centre to confirm your eligibility.
Apply at MyAlberta Emergency Benefits to start the online application process.
Report suspected fraud
Related
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Eligibility