Claim benefits through Alberta Blue Cross

Identification cards

Each person registered in a government-funded supplementary health benefit is given an Alberta Blue Cross identification card. The card is in the name of the person as registered in the Alberta Health Care Insurance Plan.

You must show your Alberta Blue Cross identification card at the time of purchase.

Claim health benefits

Prescription drugs

For eligible prescription drugs, you are responsible for paying 30% of the cost of the prescription, to a maximum of $25 for each drug prescribed. The program covers the remaining eligible portion, billed directly to Alberta Blue Cross by the pharmacy.

If you are covered by more than one supplementary health benefit plan, eligible expenses may be coordinated between plans to maximize your benefits.

For more information, contact your health benefits plan administrator.

Diabetes supplies

Plan members with diabetes will receive coverage for blood glucose test strips purchased from a licensed pharmacy, up to a maximum of 3000 per eligible person depending on the method of diabetes management. This benefit will be for each benefit year, that is, July 1 to June 30. (Read the Coverage Maximums for Diabetes Supplies fact sheet).

There is no co-pay for eligible diabetes supplies.

Health benefits

Some health benefits providers may be able to bill directly to Alberta Blue Cross. All other eligible expenses are paid by you at the time of service.

Use the Alberta Blue Cross claim form when you submit receipts for reimbursement.

You must submit your claim to Alberta Blue Cross within 12 months of the service date to be eligible for reimbursement. The service must have been provided after the effective date of your coverage.

Contact

Connect with Alberta Blue Cross about claims or benefits:

Phone Edmonton: 780-498-8000
Phone Calgary: 403-234-9666
Toll free: 1-800–661-6995
Web: Alberta Blue Cross

For more information on payments:

Phone: 780-498-5970
Toll free: 1-888-498-5970
Fax: 780-498-3532
Fax toll free: 1-877-220-3532

Pharmacy service providers, contact your pharmacy services representative:

Phone Edmonton: 780-498-8370
Phone Calgary: 403-294-4041
Toll free: 1-800-361-9632 (Alberta)