Alberta Emergency Alert - Telephone Service Disruption Alert Updated

Description: Alberta Emergency Alert - Telephone Service Disruption Alert Updated

There is an incident that has affected telephone and cell phone communications in the area surrounding the Hamlet of Sangudo. Communication services are being restored by TELUS and are expected to be complete in all areas in the next 24 to 48 hour period.

Severe damages have occurred to the telephone and cell phone communication system in the area of the Hamlet of Sangudo, and a large service area surrounding the Hamlet. As of Monday, April 1, approximately 35 customers remain without land line services. It is estimated that within the next 24 hour period, land line services will be restored for these customers. Cell and Internet services have been restored. TELUS will continue to make more robust repairs over the next several weeks as required.

Area: Lac Ste. Anne County

Affected areas (17):

• Lac Ste. Anne County
• Mayerthorpe
• Nakamun Park
• Val Quentin
• West Cove
• Yellowstone
• Ross Haven
• Castle Island
• Silver Sands
• Sunset Point
• Alberta Beach
• Birch Cove
• Onoway
• South View
• Sandy Beach
• Sunrise Beach
• Alexis 133

Action to take:

• Telephone communication systems continue being restored in the affected area
• Services have now been restored to the Lac Ste
• Anne County Administrative buildings
• Minor disruptions may still occur after restoration of services but is expected to improve as the system is fully repaired over the next several weeks

Additional information:

• Broadcast Audio

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