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Part of Refugee supports

Ukrainian Evacuee Emergency Financial Support and Benefits program

Ukrainian evacuees with limited assets and resources may be eligible for the same benefits as Albertans facing similar financial circumstances.

Overview

The Ukrainian Evacuee Emergency Financial Support and Benefits program provides one-time emergency benefits and ongoing monthly financial benefits to eligible Ukrainian evacuees. These supports are different from the federal financial supports.

If you are a Ukrainian evacuee, your immigration status or permanent residency application will not be affected by this program.

Information about this program is available to print in English and Ukrainian:

  • One-time emergency benefits

    You can get one-time emergency benefits if you:

    • live in Alberta
    • have a valid (non-expired) Canada-Ukraine Authorization for Emergency Travel visa
    • have been directly impacted by the war in Ukraine
    • are in an emergency situation
    • do not have resources to meet your emergency needs

    You may get financial benefits to help with:

    • temporary accommodation
    • transportation
    • food
    • clothing

    You do not need a Canadian bank account to apply. If you are in an emergency and need financial help, you can call Alberta Supports or Income Support.

  • Monthly financial benefits

    You can get monthly financial benefits if you:

    • live in Alberta
    • have a valid (non-expired) Canada-Ukraine Authorization for Emergency Travel visa
    • have been directly impacted by the war in Ukraine
    • do not have the resources to meet basic needs, like food, clothing and shelter
    • are not able to get financial help anywhere else
    • are assessed as having significant barrier(s) to employment
    • do not have monthly income exceeding the benefit rates below
    • do not have assets, such as cash or savings, more than 3 times the monthly benefit rate below

    Only apply to this program if you have no other options for financial support. You must prove that you need this program to meet your basic needs. Benefit amounts are based on:

    • your income and assets
    • ability to work
    • the number of people in your household

Exceptions

Assets in Ukraine no longer available or accessible to the household are not considered when determining financial eligibility.

Get more information on the Canada-Ukraine authorization for emergency travel (CUAET) visa.

Benefit rates

* Effective June 1, 2024, only individuals assessed as having significant barriers to employment (BFE) are eligible for monthly benefits.
Household typeMonthly benefit rate
Single adult with barriers to full employment (BFE)*$959
Single adult, one child (BFE)$1,433
Couple, no children (BFE)$1,436
Couple, 2 children (BFE)$1,946

How to apply

Step 1. Get your documents

If you are applying for monthly benefits you will need:

  • immigration documents showing your CUAET status
  • a secondary piece of identification for all household members, such as:
    • a passport or other official government ID from your home country
    • an Alberta Identification card
    • an Alberta Health Care Insurance Plan card
  • bank statements or income and asset statements verifying any income and assets readily available to the household
  • a direct deposit form from your Canadian bank account
  • a medical note or medical documentation identifying your barrier(s) to employment

You do not need to provide a Canadian bank account or medical note for one-time emergency benefits.

Step 2. Call Alberta Supports

For monthly benefits, call the Alberta Supports Contact Centre.

You will be asked about your current situation, including:

  • residency
  • income
  • assets
  • employment
  • health

You will be called back in 5 to 8 business days, or 2 business days if there is an emergency.

Translation services can also be requested during these calls.

If staff cannot reach you by phone, they may contact you by email.

For one-time emergency benefits, call the Alberta Supports Contact Centre or Income Support Contact Centre.

Contact

Support is available in Ukrainian as well as 100 additional languages.

Alberta Supports Contact Centre

Hours: 7:30 am to 8 pm Monday to Friday, closed statutory holidays
Toll free: 1-877-644-9992

Income Support Contact Centre

Hours: Open 24 hours a day, 7 days a week
Toll free: 1-866-644-5135

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