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Overview
The Ukrainian Evacuee Emergency Financial Support and Benefits program provides one-time emergency benefits and ongoing monthly financial benefits to eligible Ukrainian evacuees. These supports are different from the federal financial supports.
If you are a Ukrainian evacuee, your immigration status or permanent residency application will not be affected by this program.
Information about this program is available to print in English and Ukrainian:
Exceptions
Assets in Ukraine no longer available or accessible to the household are not considered when determining financial eligibility.
Get more information on the Canada-Ukraine authorization for emergency travel (CUAET) visa.
Benefit rates
Household type | Monthly benefit rate |
---|---|
Single adult with barriers to full employment (BFE)* | $959 |
Single adult, one child (BFE) | $1,433 |
Couple, no children (BFE) | $1,436 |
Couple, 2 children (BFE) | $1,946 |
How to apply
Step 1. Get your documents
If you are applying for monthly benefits you will need:
- immigration documents showing your CUAET status
- a secondary piece of identification for all household members, such as:
- a passport or other official government ID from your home country
- an Alberta Identification card
- an Alberta Health Care Insurance Plan card
- bank statements or income and asset statements verifying any income and assets readily available to the household
- a direct deposit form from your Canadian bank account
- a medical note or medical documentation identifying your barrier(s) to employment
You do not need to provide a Canadian bank account or medical note for one-time emergency benefits.
Step 2. Call Alberta Supports
For monthly benefits, call the Alberta Supports Contact Centre.
You will be asked about your current situation, including:
- residency
- income
- assets
- employment
- health
You will be called back in 5 to 8 business days, or 2 business days if there is an emergency.
Translation services can also be requested during these calls.
If staff cannot reach you by phone, they may contact you by email.
For one-time emergency benefits, call the Alberta Supports Contact Centre or Income Support Contact Centre.
Contact
Support is available in Ukrainian as well as 100 additional languages.
Alberta Supports Contact Centre
Hours: 7:30 am to 8 pm Monday to Friday, closed statutory holidays
Toll free: 1-877-644-9992
Income Support Contact Centre
Hours: Open 24 hours a day, 7 days a week
Toll free: 1-866-644-5135