Online exams for registries

Updates

Training and Accreditation Learning Management System (TrainHub) transition

We are transitioning the Training and Accreditation Learning Management System from Noverant to Moodle (TrainHub).

• A blackout period will be in effect between March 14, 2025, from 3 pm to April 2, 2025, at 9 am.
• During the blackout period, users will not be able to complete eLearning or take exams.
• Users will have access to their records in Noverant and will be able to download certificates until March 31, 2025.

TrainHub Access

To access TrainHub, learners must login using their personal Alberta.ca account.

What you need to know

• If you do not have a personal Alberta.ca account, see the attached Alberta.ca Account Reference Guide to create a personal Alberta.ca account.
• Once your personal Alberta.ca account has been created, you must ensure the Alberta.ca email address is updated in Noverant.
• If you have an existing Alberta.ca account, you will be able to use the account to access TrainHub provided the email is the same as the email in Noverant.
• The email address in Noverant will be migrated to TrainHub and will be your access to e-Learning and exams in TrainHub.
• Training and Accreditation recommends creating an Alberta.ca account and updating Noverant with the same email by March 14, 2025, at 12 pm.

Steps to change Noverant ID to Alberta.ca ID

1. Log into Noverant using existing Noverant Username and Password.
2. Update your primary email to your Alberta.ca ID.

We appreciate your patience as we work on this exciting system upgrade. Send all questions and inquiries to registries.training@gov.ab.ca.

More details will be posted here as they become available.

Overview

Individuals requiring access to the Alberta Personal Property Registration Electronic System (APPRES), Corporate Registry System (CORES) and RoadScholar are required to complete an eLearning course or exam delivered by Service Alberta and Red Tape Reduction.

Successful completion of an eLearning course or accreditation exam does not guarantee access to Government of Alberta Registries systems. In order to use your accreditation access for APPRES or CORES, you must:

• be employed with a business that has a valid Registries Online agreement with Service Alberta and Red Tape Reduction, or
• be employed at a Registry Agent office

Exams are only available from 9 am to 11:59 pm MT on the day they are booked. You will not be allowed extra time if you start your exam without enough time to complete it before the end of your booked exam day.

How to create an account

Step 1. Fill out the form

Driver Examiners and Registries Online Subscribers can fill out the Online Exams/Training: Account Creation/Maintenance and Exam Request Form.

Step 2. Submit the form

Submit the form as instructed in the application form.

Once documentation submitted meets all requirements, requested permission(s) will be granted. You will be notified by email.

Step 3. Activate your account

When your permission has been granted, you will be notified by email. This email will contain your personal username and a temporary password. Your temporary password must be reset to gain access to your account. For help, see Resetting your password below.

The username and password used to write an exam or take eLearning courses are the same credentials you will receive when you activate your account via the Noverant CONTACT Web Portal.

All individuals requesting to write a Service Alberta and Red Tape Reduction exam or take eLearning courses must have their own account. If you have forgotten your login credentials, please see Resetting your password below for help.

Resetting your password

To reset your password:

1. Go to the Noverant CONTACT Web Portal.
2. Click on ‘Forgot Password?’.
3. Enter your LAST NAME and USERNAME and a password reset link will be sent to the email you provided on your Online Exams/Training: Account Creation/Maintenance and Exam Request Form.
4. If you don’t remember your Username please contact registries.training@gov.ab.ca for support.
5. Once you have reset your password, login again with your new password.

General account information

You must use your own username and password to write your exam(s) and/or take eLearning courses.

Once you have created an account, the Online eLearning/Training/Exam Code of Conduct must be opened and read. eLearning and exams will not be available until you have read this document.

The Online eLearning/Training/Exam Code of Conduct only needs to be opened once; if any changes are made to the Online eLearning/Training/Exam Code of Conduct, you will be required to open it again.

Accessing the Noverant CONTACT Web Portal

Go to the Noverant CONTACT Web Portal and enter your personal username and password to login.

If you are having trouble accessing the Noverant CONTACT Web Portal:

• contact Training & Accreditation via email at registries.training@gov.ab.ca for support

Exam details

Exams, cancellations, and exam changes are available at no charge.

You can write your exam on any computer with Internet access.

All exams are open-book and consist of randomized questions.

The Terms of Examination must be agreed to prior to writing any exam.

Once complete and submitted, all exams are automatically graded electronically. Individuals are able to view pass/fail status, the grade achieved and print/re-print/save certificate(s).

When starting your exam, be sure to give yourself enough time to complete it.

Exams are only available from 9 am to 11:59 pm MT on the day they are booked. You will not be allowed extra time if you start your exam without enough time to complete it before the end of your booked exam day.

Available Exams

Corporate Registry System (CORES)

The Corporate Registry System (CORES) contains information on corporations, non-profit companies, societies, partnerships, trade names and other entities registered in Alberta.

Accreditation for CORES consists of three levels: Level 1, 2 and 3. The exams may be taken in any order, however, your personal unique User ID and User Password will not be issued until the preceding level/levels have been achieved.

Online exams are available for:

• CORES Level 1
• CORES Level 2
• CORES Level 3

All exams are 4.5 hours. A minimum grade of 80% on each online exam is required to obtain accreditation.

Check for Alberta Registries’ System Access Eligibility at Become a Registries Online subscriber.

Alberta Personal Property Registry Electronic System (APPRES)

• The APPRES accreditation you require is dependent on where you are employed.
• A minimum grade of 80% is required on the online exam to obtain accreditation.
• Check for Alberta Registries’ System Access Eligibility at Become a Registries Online subscriber.

The following APPRES accreditations are available. All exams are 3.5 hours.

Booking an exam

Exam booking requests must be submitted 10 business days prior to the desired exam date.

When your exam booking is approved, you will receive an email confirmation.

Download and complete the Exam Request Form.

You may book multiple exams on the same Exam Request Form, but it is recommended that you do not book more than one exam for the same day.

To begin your exam on your booked exam day, log in to the Noverant CONTACT Web Portal using your personal username and password.

Cancellation and change policy

For exam cancellations or changes, please email Training & Accreditation at registries.training@gov.ab.ca.

All exam cancellations or changes must be requested within two business days of the booked exam date or a new form will be required.

Booking cancellations and exam changes are available at no charge.

Independent training

Independent training is available from The Association of Alberta Registry Agents (AARA) and MacEwan University. Refer to the following websites for applicable dates and fees:

• eLearning for CORES, APPRES, and general registry services are provided through The Association of Alberta Registry Agents (AARA)
• classroom training for CORES and APPRES is provided by MacEwan University

Contact

Connect with Training & Accreditation for support:

Hours: 9 am to 4 pm (open Monday to Friday, closed statutory holidays)
Email: registries.training@gov.ab.ca