Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time.
Processing time
ECA assessments take about 25 business days
Employment and Education assessments take about 20 business days
All processing times start once an application is at the “In line for processing status” in the IQAS portal.
Before you contact IQAS
Important – IQAS will not address questions regarding:
Application process and document requirements
Instructions on how to apply to IQAS and document requirements can be found on the following pages:
- How to apply – IQAS for immigration purposes
- How to apply – IQAS for employment, education and licensure
Processing time and status updates
If your application is within the processing times posted on the IQAS webpage and/or IQAS Portal, we will not respond to your inquiry. IQAS does not provide expedited services. Processing times are approximate only. They are not guaranteed and are subject to change. It is important that you keep checking the IQAS Portal for updates on your application.
Mail delivery
Applicants are responsible for tracking delivery of mail to IQAS through their courier service.
Contact form
Include your IQAS reference number (if applicable). We respond to inquiries as quickly as possible.
International Qualifications Assessment Service
c/o Service Alberta and Red Tape Reduction Mailroom – Commerce Place
10155 - 102 Street NW
Edmonton, Alberta, Canada
T5J 4G8
Note: There is no public access to the IQAS office or telephone inquiry service – you can only send mail to this address. To contact us, use the contact form above.
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IQAS international education guides