Insurance – Information for health care practitioners

Overview

This page contains publications, regulations and prescribed forms related to the treatment of patients who have been injured in motor vehicles. This includes information for treatment of injuries within the Diagnostic and Treatment Protocols Regulation (DTPR), as well as for injuries treated under Section B of the Standard Automobile Policy.

Guideline for Health Care Practitioners

This guideline provides information for insurers, lawyers, and primary health care practitioners (physicians, chiropractors, and physical therapists). The guideline includes information about the DTPR and how it should be applied, as well as claims and billing processes.

• Guideline 03-2024: Diagnostic and Treatment Protocols Regulation (DPTR) Interpretative Guideline – April 10, 2024

Insurance regulations

Following are health care related links to insurance legislation and associated regulations under the Insurance Act.

Regulations are consolidated up to the most recent amendments as soon as possible. The most recent amendment regulation which has been consolidated is noted at the top of each main regulation (where applicable). Some specific amendment regulations have been included for convenience.

• Automobile Accident Insurance Benefits Regulation (352/1972)
  • Amendment Regulation (121/2004)
  • Amendment Regulation (259/2006)
  • Amendment Regulation (149/2011)
  • Amendment Regulation (127/2012)
• Diagnostic and Treatment Protocols Regulation (116/2014) (Applicable to collisions occurring on or after July 1, 2014)
  • Notice 03-2014: Renewed Diagnostic and Treatment Protocols Regulation (June 30, 2014)
  • Original Regulation (122/2004) (Repealed July 1, 2014, but applicable to collisions occurring on or before June 30, 2014)
• Minor Injury Regulation (123/2004)
  • Amendment Regulation (260/2006)
  • Amendment Regulation (35/2011)

Automobile insurance

For standard policies, certificates endorsements and application forms, see automobile insurance.

See insurance consumer complaints for information on claim or policy complaints including the Dispute Resolution Process, and insurance conduct complaints.

Accident Benefit Claims and Minor Injuries

See the insurance forms page for forms, registers and other information.

Bulletins and Notices in effect

The following health care related Superintendent of Insurance Bulletins and Notices are in effect. For all other Bulletins and Notices, including archived, see the Open Government Portal:

• Bulletins and Notices – 2023 on
• Bulletins and Notices – 2017 to 2022
• Bulletins and Notices – 2004 to 2016

Bulletins related to fees and disbursements

• Bulletin 09-2018: Fees and Disbursements for Accident Benefit Claims (September 18, 2018)
• Bulletin 06-2015: Notice of Fees and Disbursements for Chiropractic Services (effective February 1, 2016)
• Bulletin 04-2013: Notice of Fees & Disbursements for Physical Therapy Services (effective June 1, 2013)
• Bulletin 01-2005: Notice of Fees & Disbursements for Services related to Diagnostic and Treatment Protocols Regulation and Minor Injury Regulation - Physicians and Certified Examiners (effective January 17, 2005)

Other Bulletins and Notices

• Interpretation Bulletin 09-2023: Minor Injury Regulation – Annual Increase in Amount for Non-Pecuniary Damages – November 28, 2023. Effective January 1, 2024, replaces Bulletin 09-2022.
• Interpretation Bulletin 09-2022: Minor Injury Regulation – Annual Increase in Amount for Non-Pecuniary Damages – November 25, 2022. Effective January 1, 2023, replaced Bulletin 05-2021.
• Notice 08-2018: Updates to the Diagnostic and Treatment Protocols Regulation (DPTR) Interpretative Guide (August 23, 2018)
• Notice 06-2018: Alberta Automobile Insurance Claims and Costs Study Request for Proposal (July 19, 2018)
• Bulletin 01-2017: Updates to Prescribed Automobile Insurance Accident Benefit and Minor Injury Forms (May 9, 2017)
• Bulletin 04-2015: Automobile Insurance – Total Disability Benefits (November 30, 2015)
• Bulletin 09-2014: Renewed Diagnostic and Treatment Protocols Regulation (116/2014) – Auto Insurance Update – Important Changes and Reminders (September 26, 2014)
  • Applicable to collisions occurring on or after July 1, 2014.
• Bulletin 08-2014: Renewed Diagnostic and Treatment Protocols Regulation (116/2014) – Auto Insurance Update (September 26, 2014)
  • Applicable to collisions occurring on or after July 1, 2014.
• Notice 07-2014: Clarification Regarding Spinal Injuries for the Purposes of the Renewed Diagnostic and Treatment Protocols Regulation (116/2014) (September 26, 2014)
• Notice 06-2014: Interpretation Bulletins and Industry Communications (September 2, 2014)
• Bulletin 04-2014: Electronic Declarations (June 30, 2014)
• Notice 03-2014: Renewed Diagnostic and Treatment Protocols Regulation (effective July 1, 2014)
• Bulletin 01-2008: Decision on the Constitutional Challenge to the Minor Injury Regulation (February 11, 2008)
• Bulletin 08-2005: Automobile Insurance Update - Important Changes and Reminders (November 10, 2005)
  • Applicable to collisions occurring on or before June 30, 2014.
• Bulletin 02-2005: Automobile Insurance Update (March 16, 2005)
  • Applicable to collisions occurring on or before June 30, 2014.

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Contact

If you have trouble opening fillable PDF forms, see the Forms page for instructions.

Connect with the Office of the Alberta Superintendent of Insurance:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-2237
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-420-0752
Email: [email protected]

Address:
Alberta Superintendent of Insurance
Alberta Treasury Board and Finance
Financial Sector Regulation and Policy
402 Terrace Building
9515 107 Street
Edmonton, Alberta  T5K 2C3