Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time.
Credit unions
Credit unions registered to operate in Alberta
Publications and forms for credit unions
Legislative framework for credit unions
- Credit Union Act (includes Regulations)
- See related information: Financial institutions regulatory framework.
Deposit guarantee
- All credit unions registered in Alberta are allowed to take deposits. The Credit Union Deposit Guarantee Corporation (CUDGC) guarantees the repayment of deposits with Alberta credit unions, including accrued interest. Contact CUDGC if you have any concerns regarding the deposit coverage.
- In addition, the Credit Union Act provides that the Government of Alberta will ensure that the obligations of CUDGC under the Credit Union Act are carried out.
Out of province: Personal Property Security Act considerations
- See Information for financial service providers (“Providers that require registration”).
Contact for inquiries and complaints
- See Information for consumers (“Inquiries and complaints”).
Loan and trust corporations
Loan and trust corporations registered to operate in Alberta
Publications and forms related to loan and trust corporations
Legislative framework for loan and trust corporations
- Loan and Trust Corporations Act (includes Regulations)
- See related information: Financial institutions regulatory framework.
Deposit guarantee
- All loan and trust corporations registered to take deposits in Alberta are required to be members of the Canada Deposit Insurance Corporation (CDIC).
- Contact CIDC for details regarding the coverage, if any, for the financial product you are interested in.
Out of province: Personal Property Security Act considerations
- See Information for financial service providers (“Providers that require registration”).
Contact for inquiries and complaints
- See Information for consumers (“Inquiries and complaints”).
ATB Financial
ATB Financial is a provincial corporation and is for all purposes an agent of the Crown in the right of Alberta.
Legislative framework for ATB Financial
- ATB Financial Act
- See related information: Financial institutions regulatory framework.
Deposit guarantee
- The repayment of money deposited with ATB Financial and interest payable on that money is guaranteed by the Alberta government.
Contact for inquiries and complaints
- See Information for consumers (“Inquiries and complaints”).
Federal banks, loan, trust and insurance companies
Contact for inquiries and complaints
- See Information for consumers (“Inquiries and complaints”).
Insurance companies in Alberta
Contact for inquiries and complaints
- See Insurance information (Alberta Superintendent of Insurance).
Private pension plans in Alberta
Contact for inquiries and complaints
- See Pensions information (Alberta Superintendent of Pensions).
Securities
Contact for inquiries and complaints
- See Information for consumers (“Inquiries and complaints”).
Contact
Connect with the Office of the Alberta Superintendent of Financial Institutions:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-5064
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-7771
Email: [email protected]
Address:
Treasury and Risk Management Division
Alberta Treasury Board and Finance
302, Terrace Building
9515 107 Street NW
Edmonton, Alberta T5K 2C1