Community supports for victims of crime

Phone and live chat

211 Alberta

Find programs and services in your community

• Call 211
• Text "INFO" to 211
• 211 Alberta

Child Abuse Hotline

• 1-800-387-KIDS (5437) – Available 24/7

Family Violence Info Line

• 310-1818 – Available 24/7
• Live chat – 12 to 8 pm daily
• How it works

Kids Help Phone

• 1-800-668-6868 – Available 24/7
• Live chat – 4 pm to midnight, Wednesday to Sunday

Parent Information Line

• 1-866-714-KIDS (5437) – 8:15 am to 4:30 pm, Monday to Friday, closed statutory holidays

Shelters

• Alberta Council of Women’s Shelters
• Sexual assault centres in Alberta

Shelters for seniors

• Kerby Rotary Shelter (Calgary)
• Seniors Safe House (Edmonton)

Victim serving organizations

Victim serving organizations can guide you towards resources and help you navigate the criminal justice process.

Indigenous centres and services

• Métis and Indigenous Children’s Services offices
• Native Counselling Services of Alberta
• Native Friendship Centres

Indigenous languages fact sheets

The federal government has fact sheets in 12 Indigenous languages.