Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.
To cancel your vehicle registration, go to a registry agent and fill out the Licence Plate / Parking Placard Cancellation form. You will need to bring:
- acceptable ID
- your licence plate
- payment for the registry agent service fee
- see the Registry Agent Product Catalogue for the most recent service fees
- this fee can’t be deducted from the refund
You can also find a registry agent and mail them the following:
- a written request signed by all registrants shown on the registration certificate
- a photocopy of your driver’s licence
- your current address, so the refund can be mailed to you
- a written verification issued by the jurisdiction you are surrendering your plate to
- if you are outside of Alberta, and the jurisdiction doesn’t take your plate, mail it with your request
- the registry agent service fee
- see the Registry Agent Product Catalogue for the most recent service fees
- this fee can’t be deducted from the refund
A $10 (plus GST) cancellation fee will be deducted from the refund.
If you are eligible for a refund, you will receive a cheque in the mail in approximately 4 to 6 weeks.
If you have not received your refund, it may be because your address on the motor vehicles system is outdated, or you have overdue fines that remain unpaid (your refund will be applied to the outstanding balance of the fine).
If you have not received your refund after 6 weeks, you may contact Service Alberta Refund Inquiries at: [email protected], or Service Alberta Financial Reporting and Policy, Motor Vehicles Refund at 780-422-1761 extension 6.
If you move to another province and exchange your licence plate, you can send a letter to a registry agent to cancel your registration and have the refund mailed to you.