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Part of Bullying – Get help

Bullying – Find supports

Connect with helplines if you or someone you know is experiencing bullying or abuse.

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Bullying – Get help

24-hour help

Call 911 if you or someone you know is in immediate danger.

Bullying helpline

For support, information or referrals:

Call: 310-1818

Text: 310-1818* *Standard text message rates may apply.

Online chat – to start a chat, click on the message icon in the bottom right of the screen – English only.

Online chat

Use the online chat to get help 24 hours a day from trained counsellors.

How chat works

  • Click on the message icon on the bottom right of the screen.
  • The chat window will open and prompt you to answer some questions.
  • Begin your chat when you see a response message from a counsellor.

What you need to know

  • The average chat session is 30 minutes.
  • Chat is in English only.
  • For a more secure chat, set your internet browser to private mode.
  • There may be long wait times for the service.
  • For a faster and more stable connection use a desktop computer.
  • If you lose your chat connection, try again or call 310-1818 (Bullying Helpline)
  • After you finish, close your browser.
  • For additional security, clear your browser cache after your chat.

Find out how to stay safe if you are being bullied or how to help others when you see it happening.

Helplines

If you suspect someone is experiencing family violence or other types of abuse, contact:

  • Family Violence Info Line: Call 310-1818 in 170 languages, Text 310-1818 (English only)
    • Chat online by clicking on the message icon (English only)
  • Child Abuse Hotline: 1-800-387-KIDS (5437) for help 24/7
  • Sexual Violence One Line: Call 1-866-403-8000, Text 1-866-403-8000, 
    • Chat online by clicking on the message icon (English only)
  • Abuse Helpline: 1-855-443-5722 for information on supports related to physical, sexual, emotional, mental abuse, exploitation or neglect. Help is available 24/7 in multiple languages.
  • Protection for Persons in Care reporting line: 1-888-357-9339 to report the abuse of an adult receiving care or support services from public funded service providers such as:
    • hospitals
    • seniors’ lodges
    • nursing homes
    • mental health facilities
    • shelters
    • group homes
    • addictions treatment centres
    • other supportive living settings

Health helplines

  • Mental Health Helpline: 1-877-303-2642 for mental health advice 24/7
  • HealthLink: Call 811 to find health care and get health advice 24/7

Related

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