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Alberta.ca Account for business use

How to create and manage your Alberta.ca Account for Organizations.

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Alberta.ca Account

Overview

An Alberta.ca Account for Organizations enables you to conduct business with the Alberta government on behalf of your organization. It allows you to keep your business interactions with online services separate from your personal use.

There are 3 ways to have an Alberta.ca Account for Organizations:

  • you are invited by your organization’s administrator (admin)
  • you connect to an existing organization
  • you create an organization and automatically become the admin

Create an account for business use

  1. Go to the Create account page and fill in your email and accept the Terms of Use and click the "Continue" button to complete the next steps.
  2. Search and connect to your organization to confirm if your organization already exists before adding a new one. 
    • If you find your organization, send a request to join. Your administrator (admin) has 30 days to approve or reject your request.
  3. If you cannot find your organization in the list, create an organization and you will automatically become the admin. 
  4. Once you are connected to your organization, you can access qualifying online services.

Create a new organization

If you cannot find your organization in the list, create an organization. You will automatically become the admin. 

You must have the authority to be the administrator (admin), such as the owner, CEO or trusted representative. If you are not this person, then follow up internally within your organization. 

You need a workplace email or an email authorized by your organization. It must be individually assigned to you, such as  “[email protected]”, not “[email protected]”.

You will need the organization’s legal name, mailing address, physical address and contact information.

Organization account roles

Organizations can have 2 different levels of permissions or roles, "admin" and "staff". 

  • Admin – Roles and responsibilities

    An administrator (admin) manages the organization and gets this role automatically when they create the organization. They can also be granted the role by another admin. This role includes advanced permissions. It is recommended to have at least 2 admins per organization. 

    Admins can:

    • assign admin roles
    • sign in on behalf of the organization
    • manage staff permissions or roles, such as, add or remove staff connections, change staff roles, approve requests
    • manage the organization’s account details, such as edit business contact information

    Admins are responsible to:

    • update the organization’s information when changes occur
    • update staff information when changes occur
    • immediately remove any staff no longer associated with the organization
    • appoint a new admin before removing their own admin privileges 

    If you have no admin

    If your organization no longer has an admin available, contact us to assign a staff member to the admin role. It is recommended to have at least 2 admins per organization.

    Sign in to your Alberta.ca Account

  • Staff – Roles and responsibilities

    This role has a basic level of permissions. Both admin and staff can:

    • sign in on behalf of their organization
    • manage their own account details
    • remove their connection to the organization
    • access applicable services on behalf of their organization

    Sign in to your Alberta.ca Account

Support

For step-by-step instructions to create and manage your organization's account, read:

If you have any additional questions or issues, contact us.

Contact

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