Alberta.ca Account – Contact

Phone

To call the Alberta.ca Account team:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 1‐844‐643‐2789

If you have questions about available online services that use Alberta.ca Account, contact the program area directly.

Online

Fill out the form below, or email us at [email protected] with your inquiry. Include detailed information on any error messages you see and what service you are trying to access.

Note: Due to a high level of activity, responses are delayed. In the meantime, you might find answers on Alberta.ca Account for business use or Alberta.ca Account for personal use.

If your inquiry is urgent, call the contact centre at 1‐844‐643‐2789.

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The Government of Alberta does not automatically collect any specific personal information from you, such as your name, phone number or email address.

The personal information you do provide is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act, and will be used for the following purposes:

- to register with the Government of Alberta Account and create an ID
- to register with one or more of the Online Services, and
- to authenticate your identity every time you chose to access one or more of the Online Services

If you have any questions about this collection of personal information, you may contact the MyAlberta Contact Centre by phone or email, 1‐844‐643‐2789 or [email protected].

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