Advisory: Telephone Service - Parts of Alberta
Source: Clearwater County
Issued: Mar 25, 2020 at 10:51 AM
History:
-
- Alert: Mar 25, 2020 at 10:51 AM
- Update: Mar 25, 2020 at 11:23 AM
Description: Alberta Emergency Alert - Telephone Service
Telus has informed Clearwater County of an outage that is impacting the ability of TELUS MOBILE CUSTOMERS to contact 9-1-1. This outage is impacting TELUS MOBILITY CUSTOMERS across the province. These customers will not be able to dial 9-1-1 form anywhere in Alberta at this time. If you require emergency assistance from police, fire, or ambulance, use a landline or alternate cellular carrier.
This outage DOES NOT impact landlines. Landlines can still be used to call 9-1-1 in an emergency. This outage is only impacting TELUS MOBILITY customers. It does not impact other providers. Telus is working to resolve this issue as quickly as possible.
Area: Clearwater County
Affected areas (7):
- Clearwater County
- Burnstick Lake
- Caroline
- Rocky Mountain House
- O'Chiese 203
- Sunchild 202
- Big Horn 144A
Action to take:
- Take all necessary precautions
- Listen to local authorities for any updates
- Follow the directions of local authorities.
Additional information: