Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.
24-hour help
Call 911 if you or the person you are reporting for is in immediate danger.
Call Child Intervention 24/7 at 1-800-638-0715:
- Identify the region you are from when prompted. Find your region.
- You will be placed in a queue and informed that calls are recorded.
- If busy, you can choose to remain in the queue or leave a message to receive a call back.
Elsewhere in the world call 00-1-780-427-9485.
Recognize child abuse and neglect
Child abuse is defined by the Child, Youth and Family Enhancement Act. Anyone can contact Child Intervention when they are worried about the safety or well-being of a child or youth.
There are 4 types of child abuse and neglect:
- neglect
- emotional abuse
- physical abuse
- sexual abuse
Know who it affects
Child abuse and neglect can happen to any child or youth:
- up to 18 years of age
- living full-time or part-time, with or apart, from their parents or guardians
- of all abilities, gender identities and cultural and spiritual backgrounds
Know the behaviours
Know the warning signs
Child abuse, neglect and sexual exploitation have many different warning signs. Below, you will find some common examples. This is not an exhaustive list. If you have a question or any reason to be concerned, contact us.
Why it happens
There are many reasons child abuse or neglect may happen within a family, such as:
- parents or guardians are lacking parenting skills or have negative childhood experiences
- job loss or other financial challenges
- chronic alcohol and/or drug use in the home
- the impacts of colonization and intergenerational trauma
- the family lives far away from other family, friends or supports
- family violence in the home
- parents involved in drug manufacturing or trafficking
- frequent family crisis
Every situation is unique. While some signs might point to abuse, they can also mean that a family is facing other challenges.
We are here to help children and support families in many different ways. If you suspect any child is being abused or neglected, report it immediately.
Recognize child sexual exploitation
Child sexual exploitation is defined in the Protection of Sexually Exploited Children Act. Children or youth involved in sexual exploitation are victims of sexual abuse who need help and protection.
Sexual exploitation includes:
- luring a young person via the Internet and/or social media for sexual purposes
- involving a child in sexual activity in exchange for money, food, shelter, clothes, electronics or other items of value to the child or youth
- making, selling or distributing child pornography
Know who it affects
Sexual exploitation can occur anywhere and to any young person under the age of 18 regardless of their gender, family situation or social, cultural or economic background. It can happen:
- through social media, apps and chat sites
- on the internet
- at parties
- at the mall or other public spaces
- within a family
Know the warning signs
A sexually exploited child may:
- withdraw from regular friends and family
- be secretive about who they see and where they have been
- be unusually protective about a new relationship or friendship and unwilling to talk about it
- hang around with older people
- wear clothing or jewelry or have a phone or device they could not afford to buy
- carry a lot of condoms or sexual aids
- be very secretive or reactive about their browser history, websites they visit or contacts on their phone
Recognize a sexual exploiter
Anyone who seeks out a child or youth and uses them for sexual purposes is a sexual exploiter. They can:
- be male or female, young or old, rich or poor
- pose as a boyfriend or girlfriend or friend
- be manipulative, threatening or violent
- offer the child drugs, alcohol, money, items of value or emotional support for participating in sexual activities
- act like a manager by placing ads, arranging hotels and driving a child to meet-ups for sex
Help is available. If you suspect that your child or someone you know may be sexually exploited, get help immediately.
Call the Provincial Intake Line
Call Child Intervention 24/7 at 1-800-638-0715:
- Identify the region you are from when prompted. Find your region.
- You will be placed in a queue and informed that calls are recorded.
- If busy, you can choose to remain in the queue or leave a message to receive a call back.
Elsewhere in the world call 00-1-780-427-9485.
Contact
Connect with us to get assistance in your area during business hours:
Children's Services offices