Federal-provincial child care agreement
On November 15, 2021, the Alberta and federal governments announced an agreement to reduce child care fees by an average of 50% in early 2022 and to provide $10 per day fees, on average, by 2026. Learn more about this historic agreement.
Overview
The online Child Care Claims Program (C3P) allows licensed child care programs and licensed family day home agencies to submit their monthly claim online for all subsidy and wage top-up funding.
Read the Online Child Care Claims System User Guide for more information about using the online claims system.
Submit a claim
Submit monthly claims for all subsidy, wage top-up and professional development payments:
Get a username and password
Each program must ensure a staff member is made responsible for entering the monthly claim form into the online system. This individual must first get a username and password.
When a staff member no longer requires access, they must be removed from the system.
Follow these steps to get a username and password for the system or to remove a user from the system.
Step 1. Fill out the form
PDF form issues
Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:
- Save the PDF form to your computer – click or right-click the link and download the form.
- Open the PDF form with Adobe Reader. Fill it in and save it.
If you are still having problems opening the form, contact PDF form technical support.
Child Care Claims Login Request Form
Step 2. Submit the form
Email the form to [email protected].
Change your password
You can change your password in the Password Manager.
Adjust a claim
If you need to adjust information on your claim after submitting it or requesting a missed payment, follow these steps:
Step 1. Fill out the form
Step 2. Submit the form
Submit the form via email or mail:
Email: [email protected]
Mailing address:
Alberta Children’s Services
Child Care Claims Unit
3rd Floor, Forestry Building
9920 108 Street NW
Edmonton, Alberta T5K 2M4
This address is not open for walk-in service.
Contact
Connect with the Child Care Claims Unit:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-6120
Toll free: 1-855-638-6121
Email: [email protected]