Dialing Information — Government

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Do you see information in the directory that needs to be updated? Need to update your contact information?

When calling another Alberta government office in the same city, employees on centrex can still dial the last four or five digits of the telephone number, as follows:
  • Edmonton – dial the last five digits for numbers beginning with 427, 422, 408, 415, 638, 643 and 644.
  • Calgary – dial the last five digits for numbers beginning with 297, 355, 476, 592, 662 and 695.
  • Other locations in Alberta – dial the last four digits.

Free cell phone access

You can use your cellular phone to reach any Alberta government office free of charge. Enter *310 (Rogers-AT&T) or #310 (Telus and Bell). This allows you to access the province-wide toll-free service without paying long distance or airtime charges.

Assistance reaching the deaf

Alberta government staff needing to reach a deaf person with a TTY should dial 780 422-1820.

Government of Alberta Call Centre Help Desk

The Call Centre Help Desk in Edmonton is available Monday to Friday from 8 a.m. to 5 p.m. at 780-427-3169. The Calgary Call Centre Help Desk is available Monday to Friday from 8 a.m. to 4:30 p.m. at 403-297-7166.